CONTRACT SUPPORT: WHAT YOU NEED, WHEN AND WHERE YOU NEED IT
“We offer three core tiers of support within our managed services, designed to help you keep your business running smoothly.”
Each managed services tier provides a foundation for the next, with all delivered at a predictable, monthly cost.
- Server: Full remote infrastructure management for monitoring and remediation of your IT investments by an expert team. Provision of full off-site managed services with monitoring and patch management of your network. Our engineers troubleshoot, remedy and report issues and events automatically, allowing your focus to be on more strategic tasks.
- Network: Everything needed to manage your network – in one place. Our cloud-based network operations system converts dozens of normally long and complex tasks to easy, automated steps, all through a beautiful and smooth interface.
- Desktop: Desktop Care offers the optimal blend of tools, back office services and bundled third-party software options for efficient and effective desktop management. DC includes patch management, anti-virus and spyware, remote access, client communicator, client access portal, reporting, free interactive technical training and more.
NO SURPRISES: MORE THAN MANAGED SERVICES
Regular and predictable monthly outgoings for IT are great for small businesses, but sometimes there’s a one-off project or on-site issue that means you require extra help.
That’s why we also offer ‘Pay As You Go’:
PAYG: You can top up as and when you choose, in case of any on-site emergencies or ad-hoc IT projects, which means you can just call whenever you need us, without worrying about emergency purchases or unbudgeted costs.
There’s no expiry or restrictions: it’s simply there when you need it.